Our Managed Services Team is hyper-focussed on technical guidance and design assurance Technical advisors and solution experts enable your business to successfully modernise and transform key enterprise shared services. Column’s IT Business Analysts work with your process owners and business stakeholders to create a unique and value-aligned roadmap for your organisation.
Forged on the front lines with our clients, our processes are value driven and strategically flexible Requirements capture, agile sprint planning, backlog management, service reviews and value realisation are all core to operating a successful IT business service. Column works with the clients to plan, design, execute, and maintain all change requests throughout the lifetime of the relationship.
Using the Column's platform our services are available from anywhere in the world Column’s global Client enables our service to be truly scalable. Our follow the sun model ensures our client’s needs are always being addressed. By utilising Column’s Premier Services portal, our clients can request, track, approve, and manage all components of their Managed Service.
Column’s core tenants are underpinned by the following:
100% visibility into requests, changes, issues, problems, projects, and additional services.